Online Shop Policies
We strive to get orders out quickly so you can enjoy your purchase ASAP! We process orders Mon-Fri 10 am - 5 pm. We ship using both USPS and UPS. Please see the shop's calendar for observed holiday closings. Shipping time varies by location and is also based on the United States Postal Services' holiday observance.
For International shipments, USPS does not track First Class and Flat Rate Envelopes once they leave the US. Neither delivery confirmation or insurance is available. Tracking is available on the Medium Flat Rate Box and Large Flat Rate Box.
We do not assume responsibility for items once they are shipped.
Return Policy:
Our goal is 100% customer satisfaction. We have a 30 day return policy on items you aren't satisfied with. Refunds will be issued once items are returned to us. The items must be in the same condition and packaging you received them in, with no signs of use or odor. Sale items may not be returned. Due to copyright laws, patterns and books may not be returned. Shipping charges are the responsibility of the buyer.
Privacy Policy:
All information collected by Olive Juice Quilts, LLC will be kept confidential and used for the manner intended (i.e. contacting you with questions regarding your order). We do not share or sell any information with any outside parties.
Contact Information:
Shop Phone number: 608-782-3257
email: orders@olivejuicequilts.com
mail/shipping address:
Olive Juice Quilts
Attn: Online Order Dept
1258 County Road PH
Onalaska, WI 54650
Shipping
Shipping charges are based on total dollar amount before tax and after discount, if applicable. Any customs, duties or taxes are the responsibility of the customer.
Note: If we are able to ship for cheaper than what you paid, we will refund you the difference!
US Domestic Mail Rates
Canada Mail Rates
International Mail Rates
Note: If we are able to ship for cheaper than what you paid, we will refund you the difference!
For International shipments, USPS does not track First Class and Flat Rate Envelopes once they leave the US. Neither delivery confirmation or insurance is available. Tracking is available on the Medium Flat Rate Box and Large Flat Rate Box.
We do not assume responsibility for items once they are shipped.
Return Policy:
Our goal is 100% customer satisfaction. We have a 30 day return policy on items you aren't satisfied with. Refunds will be issued once items are returned to us. The items must be in the same condition and packaging you received them in, with no signs of use or odor. Sale items may not be returned. Due to copyright laws, patterns and books may not be returned. Shipping charges are the responsibility of the buyer.
Privacy Policy:
All information collected by Olive Juice Quilts, LLC will be kept confidential and used for the manner intended (i.e. contacting you with questions regarding your order). We do not share or sell any information with any outside parties.
Contact Information:
Shop Phone number: 608-782-3257
email: orders@olivejuicequilts.com
mail/shipping address:
Olive Juice Quilts
Attn: Online Order Dept
1258 County Road PH
Onalaska, WI 54650
Shipping
Shipping charges are based on total dollar amount before tax and after discount, if applicable. Any customs, duties or taxes are the responsibility of the customer.
Note: If we are able to ship for cheaper than what you paid, we will refund you the difference!
US Domestic Mail Rates
| Purchase Amount up to $9.99 $10.00 - 124.99 $125and up |
Shipping $5.00 $8.00 FREE! |
Canada Mail Rates
| Purchase Amount $10.00 - $49.99 $50.00 - $149.99 $150.00 - $199.99 $200 and up |
Shipping $24.00 $35.00 $40.00 $45.00 |
International Mail Rates
| Purchase Amount up to - $49.99 $50.00 - $149.99 $150.00 - $199.99 $200 - $299.99 $300 - $399.99 $400 - $499.99 $500 - $749.99 $750 - $999.99 $1000 and up |
Shipping $40.00 $50.00 $60.00 $70.00 $90.00 $110.00 $130.00 $150.00 $170.00 |
Note: If we are able to ship for cheaper than what you paid, we will refund you the difference!
In-store Return Policy
All returns on notions, and kits (un-opened), must be accompanied by a receipt for refund within 30 days of sale. Any return without a receipt will receive in-store credit. Fabric Yardage, books, and pattern sales are final.
Contact Us:
Phone: (608) 782-3257Address: 1258 County Road PH
Onalaska, WI 54650
Hours:
Mon - Sat: 10-5
1st Thursday of the month: 10-8
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